Development Coach

Responsibilities:
 
  • Complete the required volume of coaching and development sessions based on the results of quality assurance (“QA”) monitoring activity.
  • Ensure that all coaching and development sessions are appropriately documented and recorded.
  • Ensure that Team Managers are updated with coaching that has been undertaken
  • Responsible for ensuring that all required coaching and development activities are completed in accordance with internal requirements.
  • Responsible for identifying trends and red flag areas which require additional focus as part of coaching and development plans.
  • Providing recommendations for learning and development requirements.
  • Responsible for achieving all personal KPI’s and objectives so that business goals are achieved.
 
The Candidate
 
  • Previous experience in a Coaching role
  • Previous experience in an FCA regulated environment
  • Experience of embedding TCF outcomes through coaching & improvements
  • The ability to manage a varied caseload
  • The ability to manage internal stakeholder expectations
  • Strong verbal and written communication skills
  • A thorough knowledge of key system software including MS Excel and Word
  • Effective listening & questioning skills
  • Knowledge of learning styles and the ability to identify and match them to appropriate delivery techniques
  • Proven track record in applying a variety of Coaching Methods
  • Excellent facilitation skills to conduct group coaching sessions.

How to apply
 
Email your CV to melanie.litchfield@tpn.co.uk  and for an initial discussion call David on 01604 766851
 
Date posted: 13/06/2018
Salary: £25,000
Location: Leeds
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